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CURRENTLY ASSEMBLING IN SEATTLE. SHIPPING IN OCTOBER!

Shipping & Returns

Domestic & International Shipping

Each order will be confirmed with a receipt and a tracking number, so you'll know exactly when your Ombraz will arrive!

Service Cost Speed
First Class Mail (continental US) $6 5-7 Days
2nd Day Air (continental US) $12 2 Days
Overnight (continental US) $30 1 Day
Standard International $15 7-14 Days
International Express $40 2 Days


Returns

We offer FREE returns on all orders as long as you share your feedback with us. Help us improve!

Any brand new Ombraz can be returned for a full refund or store credit within 30 days of delivery. We offer free and easy returns for all domestic and international orders over $50 USD.

Please email Ombraz to schedule the return and receive a prepaid return label. Expedited shipping charges are non-refundable.

For international returns under $50 USD, the customer is responsible for return shipping.

Once you notify us that you would like a return, we will email you a pre-paid return label within 3-5 business days.

Once your return has been received by the warehouse, we will refund via your original payment method. Payments can take up to 7 business days to process depending on your bank or payment provider. Returned items will be refunded excluding the original cost of shipping.

After we have issued the refund, it will take up to 3 business days for the funds to be placed back on your credit card or Paypal account.

At times, we are away from the office enjoying the mountains, traveling or doing something else fun. Delays, if any, will be short. Thanks for understanding!